Unacceptable. Avoid like the plague. Made a policy when closing on a home. A month later, I bundle my car and was told my policy was rescinded two weeks ago. They messed up the property-type (It's a triplex, they had it listed as a single-family. How do you do that?!). Okay. So I send them the inspection and electrical statement to get it cleared up. Two weeks later they tell me underwriting can't open the PDFs. (All they needed to do was download the PDFs from the Google Drive links and send to underwriting). They didn't bother to even open the PDFs for two weeks. Don't expect them to be able to use computers. They then get back to me several weeks after that and they messed up the property/occupancy AGAIN. After clearing that up, they say it's uninsurable because I don't have 3 years of history with State Farm. Not that the property wasn't previously insured (it was - with State Farm). How can I have 3 years of insurance history with them if I'm getting a new policy?! I just moved here. This whole ordeal took about TWO MONTHS (of which I have been uninsured) due to their negligence. Now I'm having difficulty finding an insurer due to the lapse of coverage caused by them. Do yourself a favor and go with an insurance broker - or hell, anybody but them.

Very personable.

Great State Farm agent! Bobby and his staff are very professional and responsive to our insurance needs.

Helpful and priced reasonably but will update after a few months or after 6 month policy renew otherwise they kept up good communication to get policy started will see if that holds up. Not fan of safe drive thing u put in car bc it doesn't really give details on how or why it scores how it does but just started & will update as I learn more.

Kasey, you are absolutely amazing! You always go above and beyond for everyone in my family. Thank you so much for all you do! You truly are a blessing and have been for many years.